14/10/2017 0 Comments Yet another update for your iPad and iPhone - plus a potential problem to be aware of ...For those of you who have already updated to iOS 11, yet another 'fix' update was released in the week starting October 9 - just after our last fortnightly newsletter.
If you are already running iOS 11, it is safe to download this update - and it may solve problems that you have perhaps been having. (We'd love to hear of any problems you have been encountering - just leave a comment below.) I must say that I have come across two clients in the past fortnight who have had trouble signing in to their iTunes account. Both were on brand new devices (iPad Pro, and iPhone 8), and were running the latest version of iOS 11. After many hours on the phone to Apple trying to sort out this problem, we still do not have a solution to offer anyone else who is suffering the same issue. Hopefully there will be an answer/fix in a future update. This has made me a little more reluctant about recommending an upgrade to iOS 11 if you haven't already done it. I think it might be worth waiting just a little longer if you can. Let us know in the comments below if you too are affected by this issue with signing in to iTunes under iOS 11.
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7/10/2017 0 Comments Is it time to upgrade to iOS 11 yet? If you already have, you'll need to do this ...In the last newsletter, we looked at the arrival of iOS 11 and the new features/changes it delivered. I have now been using iOS 11 for nearly a month and must say that I have continued to find it very stable on my iPhone 7 Plus. In saying that, there have already been two updates to iOS 11 since its release - so we are now up to iOS 11.0.2. If you have already installed iOS 11, make sure you install this latest update, which includes fixes for problems that have been affecting some devices and that had prevented some email users from sending emails. Some of the new features of iOS 11 are really great. And there are some that I know will require a bit of getting used to, especially for many iTandCoffee clients. If you are keen to see what iOS 11 has to offer, I think the coast is pretty clear to go ahead and upgrade. (As always, make sure you have a backup first.) Just be aware that there will most likely be further 'patch' releases over the coming weeks and months. If you are relying on a limited internet data allowance, you may want to wait a while longer before upgrading. We recently ran an iTandCoffee Club session where we looked at the new features and changes in iOS 11. Club members with Plus, Online or Premium membership can view the video of this session any time. (Join the iTandCoffee Club Plus or Premium membership plan before the end of November 2017 to go in the draw to win a brand new iPad! Don't miss out) Client June C found that, after she hit something on her Windows 10 Surface, she could no longer enter an '@' symbol. When she chose 'shift-2', she instead got a quote symbol and could not enter any email addresses.
Very frustrating - I suspect that the combination of keys that June hit might have been Shift +Alt. The solution to this problem is actually quite simple. The keyboard needs to be changed to back to US English. This may be able to be achieved by using Shift + Alt again. If that doesn't work, select the little 'on screen keyboard' option from the bottom right area of the screen, and then select 'Language Preferences'. From there, choose the US English option. You will then find your @ symbol works again. This week, I got a very rude shock when I received a text message from Telstra saying that I had used up nearly all of my month's allowance of mobile data - with 9 days to go until the end of the billing cycle! I was not conscious of having done anything that could have used up that much data, so did a bit of detective work on my iPhone 7 Plus to see what was eating my data. Uncovering the 'data gobbler' I found in Settings -> Mobile that one of the biggest consumers of my data was System Services. Normally, I only have a problem with my mobile data use when I have been using my 'personal hotspot' - which I had not done recently. Further investigation showed that the big user of my mobile data was iTunes Media Services and iTunes Accounts. So it was obviously something to do with my music. I had been listening to music as I walked, and wondered if that was the issue. But that was not the problem. The problem was with an option I had turned on in Settings -> Music. My Mobile Data setting was on - as I wanted to ensure that I could stream music when not on Wi-Fi. What I hadn't noticed was that there are some further options in the Mobile Data option. Tapping on the Mobile Data option showed that I had the Downloads option turned on. In addition to this, I also had the Automatic Download option enabled in Settings -> Music. This setting meant that any music that I added to my Library in Apple Music would be automatically downloaded to my iPhone (as long as there is space). I had recently added a couple of '70's Music' playlists, not realising they automatically downloaded - AND that, due to my setting in the Mobile Data, this downloading could happen using my mobile data. Needless to say, I have now turned off the Downloads option in the Mobile Data option of Settings -> Music. I suggest you all do the same, to avoid getting caught out like I did! Related Handy Hints and ArticlesHandy Hints (for iTandCoffee Club members only. Find out more here ») Blog Articles:
![]() We have been working very hard on a great new offering from iTandCoffee and are proud to announce the launch of our fantastic set of video tutorials: Getting to Know your Mac These tutorials offer a great alternative to attending an iTandCoffee Class series. In fact, we are able to cover far more topics than can ever be addressed in our two-hour classes - and you get the chance to play these videos as many times as you need, whenever you need them! The tutorials are provided as short, topic-by-topic videos (128 of them!), as well as as longer, multi-topic videos for each class. This makes it easy to come back to specific topics when you need information - without having to find that topic in a longer video. You'll see the long list of topics below. And you also get access to our 'live' class videos for each of the classes below. Purchase the 'Getting to Know your Mac' video tutorial series Each of the 4 parts of the class series shown below can be purchased individually.
Or purchase access to the full set of classes for only $220 - a saving of $45. This 4-part series provides live classes and a comprehensive set of video tutorials (over 10 hours of content), covering the following major topics:
OR join The iTandCoffee Club to access ALL these videos for no extra cost! If you are a member of the iTandCoffee Club Online or Premium membership, the great news is that you can access this huge range of videos FOR FREE! ![]() OR purchase these videos on a USB that you can plug into your iPad or iPhone (or computer)! We also offer the option of purchasing a special USB (called iXpand) that contains all these videos, one that you can plug into either your Mac or your iPad/iPhone - so that you can watch the tutorials anywhere, anytime - even when you don't have internet access! This option is available for only $295 (plus postage, if delivery is required).
Here's what's included in each class in the 4-part series |
What's on at iTandCoffee ?Below is our list of videos, classes and other events that are coming up soon.
Videos shown are offered for eligible members of the iTandCoffee Club. If you have questions, why not join fun and informative 'user group' meetings, held once a month. All iTandCoffee classes are run as online classes (using Zoom), which means you can attend from anywhere. |
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